Privacy Policy

Last updated: January 14, 2026

At Tik Network, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered influencer marketing platform.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our Services, we collect:

Account Information: Name, email address, phone number, company name, and password
Profile Information: Business details, industry, marketing preferences
Payment Information: Billing address and payment method details (processed securely through third-party payment providers)
Content: Text, images, videos, and other content you create, upload, or generate using our platform
Communications: Messages you send through our platform, support inquiries, and feedback

1.2 Information Automatically Collected

When you access our platform, we automatically collect:

Usage Data: Pages viewed, features used, time spent, search queries, and interactions
Device Information: Browser type, operating system, device type, IP address, and unique device identifiers
Log Data: Access times, error logs, and performance data
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

1.3 Information from Third Parties

We may receive information about you from third-party services when you connect them to your account, such as social media platforms for authentication or analytics providers.

2. How We Use Your Information

We use the information we collect to:

Provide Services: Create and manage your account, process transactions, deliver AI-generated content, and enable platform features
Improve Services: Analyze usage patterns, develop new features, enhance AI models, and optimize performance
Personalization: Customize your experience, recommend influencers, suggest templates, and provide relevant content
Communications: Send transactional emails, service updates, promotional messages (with your consent), and respond to inquiries
Security: Detect and prevent fraud, abuse, security incidents, and unauthorized access
Compliance: Comply with legal obligations, enforce our Terms of Service, and protect our rights
Analytics: Generate aggregated, anonymized statistics about platform usage and performance

3. How We Share Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

Cloud hosting and storage providers
Payment processing companies
AI and machine learning service providers
Email delivery services
Analytics and monitoring tools

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to:

Comply with legal processes, court orders, or government requests
Enforce our Terms of Service or protect our rights, property, or safety
Prevent fraud, security incidents, or illegal activities

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit using SSL/TLS protocols
Encryption of sensitive data at rest
Access controls and authentication requirements
Regular security audits and vulnerability assessments
Employee training on data protection and privacy
Incident response procedures

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Retention periods vary based on:

The nature of the information
Legal and regulatory requirements
Business operational needs
Legitimate interests in data retention

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, security, or fraud prevention purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. Types of cookies we use:

6.1 Essential Cookies

Required for the platform to function properly, including authentication, security, and session management.

6.2 Analytics Cookies

Help us understand how users interact with the platform, which features are used, and how we can improve the service.

6.3 Preference Cookies

Remember your settings, preferences, and choices to provide a personalized experience.

6.4 Marketing Cookies

Track your activity across websites to deliver relevant advertising (only with your consent).

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request a copy of your data in a machine-readable format
Restriction: Request restriction of processing in certain circumstances
Objection: Object to processing of your information for certain purposes
Withdraw Consent: Withdraw previously given consent at any time
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards, such as:

Standard contractual clauses approved by regulatory authorities
Data processing agreements with service providers
Compliance with applicable data protection frameworks

9. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. Third-Party Links

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending an email notification to your registered email address
Displaying a prominent notice on the platform

Your continued use of the Services after the changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tik Network Privacy Team

Email: [email protected]

Support: [email protected]

Address: Ho Chi Minh City, Vietnam

We are committed to resolving privacy concerns in a timely and transparent manner.